PRIVACY POLICY

We at Trumpers tea are 100% committed to the protection and privacy of your personal data. We have explained below how and when your data is collected and how we use that information. Your details are safe with us at all times. Our current privacy policy is below. If we make changes to this policy, we will notify you by updating this page on our website.

Our website provides an interactive environment on the internet to enable users from around the world to find, use and share information. We recognise and support the need to protect the privacy rights of our users through disclosure of our practices for collection and use of user information.

In general, you can visit this site on the Web at any time without telling us who you are, or revealing any information about yourself.

We log the IP address, type of operating system and browser software used by each visitor to our site. From this information we can derive the identity of the visitor’s geographic location and Internet Service Provider. We use this data in aggregate form to build higher quality, more useful facilities by analysing the collective characteristics of our users and measuring usage of each area of our site.

We ask for your name, telephone number, address, email address and payment details when making a purchase, entering a competitions, prize draws or newsletter sign ups.

Your data enable us to fulfil your order and to notify you about important functional changes.

We will never provide information about you or recipients to third parties; than less it is necessary to complete your transaction. Such as when placing an order on our website, payments are processed by using payment gateways Stripe and PayPal. We ask that you read their privacy policies to ensure you are happy with how they handle your personal data before placing any orders with us. If you are not, then please notify us in writing and wait for a responce from us before placing any orders. 

In all cases where we ask you for personal information we will: Notify you that such information is being collected, and; Identify which information items are required and which are optional, and; offer you the opportunity to opt out of receiving further information from us.

You can update and view any personal data that we hold on file about you, through logging in to your account by pressing the YOUR ACCOUNT tab in the main menu. We are required to keep a full record of sales at all times for tax audits. We therefore keep all personal data relating to orders indefinitely. This is not in breach of your “right to erasure,” under GDPR laws. . However if you wish for your personal details to be removed from our mailing lists, which are created using Mailchimp (please refere to their privacy policy too) then it is your (the customers/client) responsibility to let us know in writing, by emailing us through our contact us form. We will then deal with your request accordingly. Alternatively you can simply press the unsubscribe button at the bottom of each of our newsletters.

COOKIES

By using this site you agree to our cookie policy. Cookies are small pieces of information which are issued to your computer or any similar devices you use, to access the internet e.g. smart phones, tablet or other mobile device when you visit a website. This is standard practice for all websites and helps optimise and personalise the site for your convenience.

These cookies sometimes track information about your use of the website. A number of cookies last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

By using and browsing the website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies in your browser settings, or refrain from using the site

For more information on Google Analytics, which we use to gather, information please read their Cookie Policy and Privacy Policy.